Privacy policy
Scope
Siam Computing (hereinafter referred to as “the Company”, “we”, “our”, “us”) offers a suite of messaging software-as-a-service solutions through a single platform under the name and style of “Healthbot 360 – a product by Siam Computing” (hereinafter referred to as “Solution”). The Solution helps customers manage communications with their users more efficiently. We are committed to protecting your privacy and respecting your data.
This policy (“Privacy Policy”), together with the terms and conditions available at [https:http://healthbot360.com//privacy-policy], and all other policies listed as part of the Solution, outlines our privacy practices regarding the collection, use, and safeguarding of your information through the Solution and the services offered.
By using, registering, or signing up for the Solution, you accept the terms of this Privacy Policy. If you do not accept any of these terms, your usage of the Solution will be restricted. By clicking the “agree” button and submitting personal information (or if you are a minor, having your personal information submitted by your parents or legal guardian), you accept this Privacy Policy and agree to be contacted by us to inform you about products, services, and upcoming benefits offered by us or our affiliates.
This Privacy Policy is an electronic record under the Information Technology Act, 2000 (as amended/re-enacted from time to time) (“IT Act”) and rules thereunder. It is published in accordance with Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which requires publishing rules and regulations, a privacy policy, and terms of use for access or usage of the Solution. This Privacy Policy is an electronic record generated by a computer system and does not require any physical or digital signatures.
CHANGES TO THE PRIVACY POLICY
We will treat your information in accordance with applicable laws and regulations of India. This Privacy Policy is subject to modifications based on business, legal, or regulatory requirements and will be updated online from time to time.
We will make all efforts to communicate any significant changes to this Privacy Policy to you. You are encouraged to periodically visit this page to review the Privacy Policy and any changes to it. Your continued participation in the Solution after any modifications to this Privacy Policy will be deemed as your acceptance of those changes.
PERSONAL INFORMATION WE COLLECT:
“Personal information” refers to information that can be used to identify you and may include details such as your name, age, gender, contact information, messages, business information, and products or services you are interested in. Sensitive personal information will be handled in accordance with applicable laws.
How We Collect, Use, and Share Your Personal Information:
Collection:
“Personal information” refers to information that can be used to identify you and may include details such as your name, age, gender, contact information, messages, business information, and products or services you are interested in. Sensitive personal information will be handled in accordance with applicable laws.
Usage:
We use your personal information to validate and process your requests, assist the Company and its affiliates in handling your orders or transactions, communicate details about allied products and services, improve the quality of the Solution, help determine the services or products best suited for your needs, facilitate our internal business operations, comply with legal and regulatory requirements, provide recommendations based on your participation, send marketing communications, resolve disputes, detect fraud or other criminal activity, enforce our terms and conditions, or as otherwise described at the time of collection.
Sharing:
We may share your personal information with our affiliates as necessary to provide services on our behalf, display advertising, provide search results and links, or deliver customer service. Our affiliates may market to you as a result of such sharing. If you wish to opt-out of any such sharing, please email us at thillairajan.n@siamcomputing.com.
We may also share your personal information with third parties when required to provide services, enhance your experience, or comply with legal obligations. We may share your personal information to:
(a) Meet any applicable law, regulation, legal process, or enforceable governmental request.
(b) Detect, prevent, or address fraud, security, or technical issues.
(c) Protect against harm to the rights, property, or safety of our customers or the public, as required or permitted by applicable laws in India.
NON-PERSONAL INFORMATION WE COLLECT:
Non-personal information refers to any information that does not identify you personally. This may include system or hardware identifiers, software details, and peripherals. When combined with personal information, non-personal information is treated as personal information.
Collection:
We may collect non-personal information to improve the Solution and services, provide software updates, product support, and other services, and verify compliance with this Privacy Policy. Once collected, this information is anonymized so it does not personally identify you.
Usage:
Non-personal information is gathered periodically to provide and improve the Solution and services, facilitate the provision of updates, support, and verify compliance with this Privacy Policy. Since non-personal information does not identify you personally, we may use and disclose it at our discretion, subject to applicable laws.
